Good to Know! Contract Lifecycle Management Update

January 15, 2026

Premera transitioned to Ironclad for contract lifecycle management. The change went into effect on December 6, 2025.

Who’s impacted by the change

All funding types and group sizes will receive contracts and related documents from Ironclad.

Why we switched vendors

Your feedback showed pain points in contracting. Ironclad will make the process easier and faster.

What documents are included

Member contracts
Summary of benefits and coverage (SBC)
Employer agreements

Communications from Ironclad

Ironclad sends draft contracts on behalf of Premera via email. These emails are safe to open and end with the domain @mg.ironcladapp.com.

Documents gaps

We recently identified a technical failure in the system that’s primarily impacting associations and members with high-deductible health plans with HSAs. These groups may have to request copies of current and historical SBCs or benefit booklets through their account representative if they’re unavailable online. We’re actively working on a solution and will post updates with employer news.

For more information, contact your Premera representative.