Matchmaker for Behavioral Health Launches Digital Intake
We’re excited to announce that members can now submit an online form to create a Matchmaker™ for Behavioral Health provider list. This enhancement helps remove barriers to access and support faster connections to care through an intuitive experience for Premera members.
Previously, members contacted customer service on the phone or through secure messaging to initiate a Matchmaker list.
Matchmaker for Behavioral Health is a way for members to receive a list of in-network behavioral health providers that meet their needs. Members can provide specific details like in-person or virtual appointments, provider gender, spoken language, and more. This digital intake is enhancement to the overall experience and will improve member access to providers.
How it works
- Sign in to your secure account
- From Find Care, select Find a Doctor
- Select Get Started on the Matchmaker for Behavioral Health tile
Did you know?
In 2026, this new intake form is only available to groups with Matchmaker. Beginning with the 2027 plan year, Matchmaker for Behavioral Health will be included in the CareCompass360 clinical core bundle for self-funded groups.
You can find content in B’link that’s ready-to-share with your employees about the Matchmaker™ for Behavioral Health
What is B’link?
B’link is Premera’s digital employee communications library for benefit administrators. It provides employers with an extensive collection of ready-to-share flyers, emails, videos, and other resources that help employees better understand and get the most from their Premera health plan benefits. B’link is a free benefit available to all Premera employer groups, and we’re continually adding new content and resources. Explore what’s available on B’link at blink.premera.com.