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Enhanced Case Management helps members overcome barriers—and helps employers lower total cost of care

April 16, 2026
 

Premera Enhanced Case Management connects members with a dedicated care team and an intuitive digital experience designed to support individuals facing complex health needs. This is particularly impactful for those managing chronic conditions alongside life challenges that can make sustained change difficult.

In one story, proactive outreach, personalized nutrition coaching, and coordinated care helped drive meaningful clinical improvements, including weight loss and better diabetes control. Just as importantly, the member remained connected to in-network providers and community-based supports. As a result, care was both effective and cost-conscious.

For employers, the impact is clear. When members are engaged and supported, they are more likely to follow care plans, close gaps in care, and avoid preventable complications that often lead to high-cost claims. Enhanced Case Management helps remove barriers to care, improves the overall member experience, and supports healthier, more productive workforces—contributing to a lower total cost of care over time.

Read the full member story on the Premera Healthsource blog.

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Enhanced Case Management is part of Premera Personal Health Support. To learn more, view the flyer.

Enhanced Case Management

  • Fully insured – included with Personal Health Support
  • OptiFlex – included with Personal Health Support
  • Self-funded – Opt in, per employee per month pricing