Helping members make the most of their HMO plan
Soon, we will email members to highlight important features and programs in their Premera Blue Cross HMO (PBC HMO) plan. The message will spotlight some of our favorite features including Matchmaker™ for Behavioral Health and our consumer advisory council, where members can share feedback and shape the future of PBC HMO.
They’ll also receive a helpful guide in the mail about three months after they enroll—we call it “Stick it to the Fridge.” This mailer is designed to provide them with helpful resources that they can use throughout their plan year, and we encourage them to keep it handy for easy reference. It comes with a wallet-sized card that can help them navigate referrals and direct care while on the go.
Your employees can also watch one of our newest animated explainer videos: Your HMO Plan and You. Steve the Janitor walks members through the three major parts of their health plan: the HMO Plus Team, the healthcare fastpass, and their care team.
