Reminder: Digital ID Cards Are Available

In the event members need their ID card before they receive their physical copy in the mail or if they just want the convenience of pulling up their ID card anywhere, here are options to access a digital or printable ID card.

Mobile app – Members who use the Premera mobile app have their ID card at their fingertips, allowing them to easily show their providers their health plan information. The mobile app is a digital ID card only and does not allow the user the option of printing or sending the card.

Premera.com – Members who have activated their premera.com account can access a digital ID card or print a temporary card. Accessing their card is easy by following these steps:

• • Log in to their secure member account on premera.com
  • From the main landing page, scroll down to see the Member ID section
  • Click the box that says “See ID Card”
  • The digital ID card will populate—both front and back options are given
  • Select the option that is right for them: Print Temporary ID Card or Mail this ID Card. Selecting Print Temporary ID Card will provide them with a digital copy right away and the Mail the ID Card option will prompt a new ID Card be mailed to the address on file for the member

Members who have not yet activated their account on premera.com or used the mobile app can do so any time. If they don’t know their member ID number, they will have the option to verify their identity using their Social Security number instead.

Additional resources:

• Accounts and cards FAQ
• Mobile app webpage
• B’link, your library of employee communications, has content you can share with your employees to help them get the Premera mobile app. In B’link, you will find the Mobile app content in the Manage your plan category.